Privacy Policy

Privacy Policy

This notice applies to personal data collected through the public Makers & Partners website.

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1. Who We Are

Makers & Partners is an audit, tax and business advisory firm operating in Ghana. For personal data collected through this website, M&P is responsible for determining the purposes and means of processing unless a different role is expressly stated in the relevant engagement or arrangement.

This Privacy Notice explains what personal data we collect through our website, why we collect it, how we use and disclose it, how long we retain it, how we protect it, and how you may exercise your rights under the Data Protection Act, 2012 (Act 843).

2. Scope of This Notice

This notice applies to personal data collected through the public-facing M&P website, including information submitted through contact, careers, event, newsletter or similar website functions.

It does not replace the privacy terms, engagement letters, contractual arrangements or data-processing requirements that apply to personal data processed in connection with a specific audit, tax, advisory, employment or other engagement. Where a specific engagement provides additional privacy information, that information will apply to the relevant processing.

3. What Personal Data We Collect

The type of personal data collected depends on how you interact with the website. We aim to collect only information that is necessary, relevant and not excessive for the stated purpose, consistent with section 19 of Act 843.

3.1. Information you provide to us

  • Name and contact details, including email address and telephone number, when you submit an enquiry or request information;
  • CVs, cover letters, employment history, qualifications, references and other recruitment information when you apply for a role;
  • Registration details and participation information when you register for a webinar, seminar, training session or other event;
  • Information you provide when subscribing to newsletters, alerts or other communications;
  • Information contained in correspondence you send to us by email or through website forms.

3.2. Information collected automatically

When you browse the website, certain technical information may be collected automatically by the website or its service providers, depending on the website configuration. This may include IP address, browser type, device type, operating system, referring page, pages visited, approximate usage information and cookie identifiers.

3.3. Information we ask you not to submit

Unless a form expressly requires it for a stated purpose, please do not submit special personal data or other highly sensitive information through general website forms. Where special personal data is required, M&P will identify the purpose and apply the additional safeguards required by applicable law.

4. Why We Use Personal Data

We use personal data collected through the website only for identified and legitimate purposes, including the following:

  • Responding to enquiries, requests for information and service-related communications;
  • Assessing and managing employment applications and recruitment processes;
  • Administering event, webinar, seminar and training registrations;
  • Sending newsletters or other communications where you have requested or consented to receive them, where consent is the applicable basis;
  • Operating, securing, troubleshooting and improving the website and related information systems;
  • Managing business records and communications; and
  • Complying with applicable legal, regulatory, professional and audit obligations.

Lawful basis under Act 843. 

Under section 20 of Act 843, personal data should not be processed without prior consent unless an applicable exception or justification applies. Depending on the particular processing activity, M&P may rely on prior consent, the necessity of processing for a contract, an authorisation or requirement of law, a statutory duty, protection of a legitimate interest of the data subject, or a legitimate interest of M&P or an applicable third party. The applicable basis will depend on the purpose and circumstances of the processing.

Where we rely on consent. 

Where consent is required, M&P will seek it through an appropriate mechanism and will provide a practical way to withdraw it. Withdrawal of consent does not affect processing already carried out lawfully before the withdrawal.

5. How We Collect Personal Data

Where practical and appropriate, M&P collects personal data directly from the individual concerned. Information may also be received from another source where Act 843 permits or requires this, where the individual has made the information public, where consent has been given, or where another lawful circumstance applies.

We may also receive information from recruitment platforms, event registration platforms, professional networks or service providers where this is relevant to the purpose for which the information is processed.

6. Cookies and Similar Technologies

The website may use cookies and similar technologies to support essential website functions, remember preferences, maintain security, and understand how visitors use the website. The specific cookies in use may change as the website and its services are updated.

Where non-essential cookies or similar technologies require consent, M&P will provide an appropriate cookie notice and consent mechanism before those technologies are used, where required. You should be able to change or withdraw your cookie preferences through the website consent mechanism where one is provided. You may also manage cookies through your browser settings; disabling some cookies may affect website functionality.

M&P will periodically review the cookies and similar technologies deployed on the website and update the cookie notice or consent settings where necessary. This approach is consistent with the DPC’s current self-assessment approach, which specifically asks organisations whether their websites use cookies, whether an updated cookie notice is provided, whether consent is recorded, and whether consent can be withdrawn.

7. Who We Share Personal Data With

M&P does not sell personal data. We may disclose or make personal data available where necessary for a stated purpose, to provide a service, to comply with law, or to protect the rights and security of the Firm, our clients or other individuals.

  • Authorised employees, partners and relevant personnel who need the information to perform their responsibilities;
  • Service providers supporting our website, hosting, email, cloud, recruitment, event-management, analytics, security or IT operations, subject to appropriate confidentiality and data-protection arrangements;
  • Professional bodies, auditors, regulators, courts, law enforcement bodies or other authorities where disclosure is required or permitted by law or professional obligation;
  • Advisers or other professional service providers where access is necessary for an identified business or legal purpose; and
  • A successor entity in connection with a merger, restructuring, acquisition or other corporate transaction, subject to applicable law.

Where a service provider processes personal data on behalf of M&P, M&P will require appropriate contractual confidentiality and security arrangements consistent with applicable requirements. Under section 30 of Act 843, processing by a data processor on behalf of a data controller is to be governed by a written contract and appropriate confidentiality and security measures.

8. International or Cross-Border Transfers

Some technology, cloud, hosting, professional-network or other service providers used by M&P may process or store personal data outside Ghana. Where personal data is transferred or made accessible outside Ghana, M&P will assess the relevant arrangement and apply appropriate safeguards and contractual, legal or technical measures required by applicable law.

Where personal data originates from a foreign jurisdiction, M&P will also consider applicable requirements in that jurisdiction, as contemplated by section 18(2) of Act 843.

9. Information Security

M&P maintains technical and organisational measures intended to protect personal data against unauthorised access, loss, alteration, disclosure, destruction or other unlawful processing. The controls applicable to the website and associated information systems may include access controls, authentication, encryption, confidentiality obligations, secure configuration, monitoring, backup and incident-response arrangements.

Security controls are reviewed and improved based on risk, technology, operational changes and identified vulnerabilities. No method of transmission or electronic storage can be guaranteed to be completely secure; however, M&P will take reasonable and appropriate measures to protect personal data under its control.

10. Data Retention

M&P retains website-related personal data only for as long as necessary for the purpose for which it was collected, or for as long as required or permitted by law, professional obligations, contractual requirements, dispute resolution or legitimate record-keeping needs. Retention periods may therefore differ depending on the category and purpose of the information.

 

 

 

Category

Purpose

Indicative retention

Website visitor technical data

Website operation, security and analytics

Up to 12 months, subject to technical configuration and applicable requirements

Website enquiry/contact data

Responding to enquiries and maintaining business correspondence

Up to 24 months after last contact, unless a longer period is justified by law or an ongoing relationship

Job applicant information

Recruitment and selection

Up to 6 months after closure of the recruitment process, unless a longer period is justified or agreed

Prospective/existing client contact and engagement information

Proposal, relationship and service administration

For the period specified in the applicable engagement/retention requirements

These periods are indicative and do not override a legal hold, regulatory requirement, contractual obligation, or an approved retention schedule applicable to the relevant record.

11. Your Rights as a Data Subject

Subject to the conditions and exemptions in Act 843, you may have rights including the following:

  • To be informed about the processing of your personal data;
  • To access personal data held about you and information about its use and disclosure;
  • To request correction of inaccurate or incomplete personal data;
  • To object to processing in circumstances permitted by Act 843;
  • To object to or withdraw consent for direct marketing where applicable;
  • To request deletion or removal of personal data where an applicable legal basis for doing so exists; and
  • To lodge a complaint with the Data Protection Commission where you believe your rights have been infringed.

These rights are not absolute and may be subject to lawful limitations, exemptions or overriding obligations. M&P will assess requests under the applicable provisions of Act 843 and its internal Data Subject Request procedure.

12. How to Exercise Your Rights or Raise a Privacy Concern

To make a data-subject request, ask a question about this notice, or raise a privacy concern, contact the Data Protection Officer using the details below. We may need to verify your identity before acting on a request in order to protect personal data from unauthorised disclosure.

M&P will record and handle requests through its internal data-subject request process and will communicate the outcome to the requester as appropriate.

13. Complaints to the Data Protection Commission

We encourage you to contact M&P first so that we can investigate and address your concern. You may also contact the Data Protection Commission of Ghana if you believe your personal-data rights have been infringed or your concern has not been adequately addressed.

Data Protection Commission, Ghana
Pawpaw Street, East Legon, Accra, Ghana
 Email: info@dataprotection.org.gh
 Website: https://dataprotection.org.gh/

The DPC is the statutory regulator responsible for implementing the Data Protection Act, 2012 (Act 843).

14. Third-Party Websites and Links                                                                             

Our website may contain links to third-party websites, platforms or social-media services. Those third parties operate under their own privacy notices and terms. M&P does not control the privacy practices of third-party websites and is not responsible for their processing once you leave the M&P website. You should review the relevant third party’s privacy information before providing personal data.

15. Children and Young Persons

The M&P website is designed primarily for business, professional and recruitment audiences and is not directed specifically to children. We do not intentionally seek to collect children’s personal data through general website forms. If you believe that a child has provided personal data to us, please contact the Data Protection Officer so that the circumstances can be reviewed and appropriate action taken.

16. Automated Decision-Making and Profiling

Where website information is used in an automated process that could significantly affect an individual, M&P will assess the processing and provide the information and safeguards required by applicable law. The Firm will not rely on a website privacy notice as a substitute for specific information that may be required for a particular automated decision or recruitment process.

17. Changes to This Notice

M&P may update this Privacy Notice when there are changes to our processing activities, website functionality, technology, internal policies, professional obligations, regulatory guidance or applicable law. The latest version will be published on the website with its effective date and version number.

Where a change materially affects how we use personal data, M&P will take reasonable steps to bring the change to the attention of affected individuals where appropriate.

18. Contact Details

For privacy questions, data-subject requests, or concerns relating to the processing of personal data through the M&P website, please contact:

Data Protection Officer
Makers & Partners
 Email: [insert DPO email address]
 Postal address: [insert firm postal address]
 Website: [insert official website address]

19. Website Content and Intellectual Property

This Privacy Notice is not a substitute for separate website Terms of Use. If M&P wishes to regulate use of its website content, trademarks, reports, publications, images, logos and other intellectual property, a separate Website Terms of Use should be adopted and published alongside this Privacy Notice.

M&P should ensure that text, images, publications, graphics, software, logos and other materials used on its website are either owned by M&P, properly licensed, used with permission, or otherwise lawfully available for the intended use. Third-party content should not be reproduced merely because it is publicly accessible.

20. Document Control

Document title

Website Privacy Notice

Owner

Makers and Partners 

Effective date

26 August 2026

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